The most typical iPhone X issues, and find out how to repair them

Julian Chokkattu/Digital Tendencies

The iPhone X is totally completely different from any of its predecessors. It was the primary iPhone to boast a surprising OLED display, in addition to the primary to do away the enduring dwelling button.

However like every smartphone, there are all the time a couple of points that crop up. We’ve compiled an inventory of iPhone X issues, after scouring by way of assist threads and boards, and we even have fixes and workarounds to verify your new iPhone retains working completely.

Issues: Gained’t cost, charging slowly, or wi-fi charging not working

Fairly a couple of folks have been having hassle with iPhone X charging. Threads on the Apple assist discussion board describe the iPhone X refusing to cost in any respect, gradual charging, or wi-fi charging not working correctly.

Doable fixes:

You wish to be sure that the fault doesn’t lie along with your charging cable, charger, or charging pad, so begin by testing it with one other system, or check your iPhone X with a special charger.
When you’ve got a case in your iPhone X, take away it and check once more to make sure that the case isn’t interfering with charging indirectly.
Attempt resetting your iPhone X by turning it on and off once more or power restarting it. This could a minimum of quickly resolve charging points.
If the issue persists, then contact Apple assist. Chances are you’ll want a brand new charging port or another hardware repair.

Concern: GPS not working correctly

It appears as if folks have been complaining concerning the GPS within the iPhone X for fairly some time. There are a number of threads on the Apple assist boards about GPS struggling to get an correct repair, drifting round, or simply not working.

Doable fixes:

Begin in Settings > Privateness > Location Companies and be sure that it’s toggled on and that any apps, like Google Maps, that require entry to location information have it.
Open up the App Retailer and test within the Replace part to be sure that any apps you’ve been having points with are absolutely updated.
Test in Settings > Common > Software program Replace and be sure you have the newest iOS replace.
Attempt toggling Airplane mode on and off once more. You are able to do it by way of the airplane icon in Management Middle or by going to Settings > Airplane Mode.
Go to Settings > Common > Reset and select Reset Location and Privateness.
If nothing to this point has labored, then you could possibly strive a manufacturing facility reset. Simply just remember to again up first.
It’s time to contact Apple assist or head into an Apple Retailer; there’s a slim probability that you’ve a hardware drawback.

Drawback: Touchscreen not responding or ghost touches

A couple of iPhone X house owners have been struggling with a touchscreen glitch that appears to end result within the display reacting with out being touched and generally within the display not responding to the touch correctly. There are a number of threads on the Apple assist discussion board about these points. and Apple has acknowledged that some iPhone X shows “could expertise contact points because of a part that may fail on the show module.”


Contact Apple assist or head into an Apple Retailer and you need to have the ability to get this subject fastened at no cost. In case you’ve already paid to get it fastened, you would possibly even have the ability to declare a refund.

Glitch: Face ID not working correctly

Folks have shortly gotten used to unlocking their iPhones with their faces, however plainly Face ID has not been performing completely for everybody. Posts within the iMore discussion board and the MacRumors discussion board describe an more and more erratic Face ID which inexplicably fails a number of the time. This subject could crop up after a software program replace.


Be sure that your setting is well-lit and don’t put on shades.
Think about going into Settings > Face ID & Passcode and toggle Require Consideration for Face ID off. However remember that this makes it much less safe.

Potential fixes:

Go to Settings > Face ID & Passcode and faucet Reset Face ID. Work by way of the steps to set it up once more.
Look in Settings > Common > Software program Replace and be sure you have the newest replace.
If nothing has labored, then take your iPhone X into an Apple Retailer or to a certified service supplier and ask for a restore or alternative. Apparently, Apple has some testing procedures in place for this drawback and it would require a rear digital camera restore.

Concern: Display freezing

We’ve seen a couple of studies on the Apple boards and the MacRumors discussion board concerning the iPhone X display refusing to show again on, refusing to show off, or freezing up intermittently. There are a couple of attainable causes of this.

Potential fixes:

The very first thing to strive for an issue like this can be a power restart. Press and shortly launch the Quantity Up button. Then press and shortly launch the Quantity Down button. Then press and maintain the Sleep/Wake button till you see the Apple brand. Sadly, this would possibly solely be a brief repair.
For a extra everlasting repair, it is perhaps price attempting a manufacturing facility reset, simply be sure you again up first.
If there’s any seen harm, otherwise you suspect bodily harm from a drop or bump might be the trigger, then contact Apple and take your iPhone into an Apple Retailer or approved restore store for a restore.

Drawback: Display burn-in

Shortly after the discharge of the iPhone X, Apple put out an announcement concerning the OLED show used within the cellphone. The corporate famous that over time, “picture persistence” or “burn-in” may seem. Burn-in happens when a static picture is left on the display for a very long time and will get burned into the show completely. For instance, in the event you go away your iPhone X display on for fairly some time sitting on the house display, the icon of an app could get burned into the display, a lot as a way to see its faint define when watching a video.

Apple is being proactive right here and warning customers that burn-in may happen on the iPhone X sooner or later, as OLED screens are sometimes liable to the issue, but it surely’s not more likely to occur to most individuals.


Apple recommends you scale back the brightness in your cellphone. To cut back the brightness in your iPhone X, pull down on the correct aspect of your display to open the Management Middle and regulate the brightness slider.
Activate Auto-Lock. Since static photos are more likely to trigger burn-in, you’ll wish to be sure that your display will flip off while you’re not utilizing the cellphone. To activate Display-Lock, go to Settings > Shows & Brightness > Auto-Lock.  Set your show to show off after 30 or 60 seconds of inactivity.

Drawback: iPhone X not working in chilly temperatures

Plenty of customers on Reddit have reported that the iPhone X stops working when they’re in chilly temperatures. The issue usually solely lasts a couple of seconds, although some customers have skilled an extended freeze-up. Fortunately, Apple is conscious of the issue and is engaged on a software program replace that ought to deal with the problem.


Customers report that locking and unlocking the display will repair the issue.

Concern: Inexperienced line showing on display

Apple Insider studies a small variety of iPhone X customers see a persistent inexperienced line on the left or proper aspect of the display. Individuals who have skilled the problem say the road doesn’t seem while you first activate the cellphone, however after utilizing it. Samsung, the producer of the iPhone X show, had an analogous drawback with the Samsung Galaxy S7, main folks to imagine this can be a hardware drawback.


 Apple is conscious of the problem and is presently changing affected items. The corporate can also be gathering information from the broken gadgets to find out the supply of the issue. When you’ve got an affected unit, take the cellphone to an Apple Retailer or contact them by cellphone at 1-800–694–7466, or on-line right here.

Drawback: Crackling audio system at excessive quantity

Posts within the Apple boards, on Reddit, and within the MacRumors discussion board describe a crackling noise when iPhone X audio system are at a excessive quantity. The issue appears to be restricted to a small variety of telephones and continues after the unit is changed. An identical drawback on the iPhone eight was attributed to a software program subject and a patch was launched to handle the issue. It’s unclear whether or not the iPhone X drawback is a software program or hardware subject at this level however Apple is presently trying into it.


Don’t use audio system at a excessive quantity.
Use the EarPods included in your iPhone equipment or different exterior earbuds.
Have a look in Settings > Common > Software program Replace as Apple has made modifications which can be presupposed to cater for this subject, although some house owners counsel that every one Apple has achieved is scale back the utmost quantity.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *